Communicating with Parents for Physicians
How to choose the words that work
Years and often decades after the fact, new parents will remember the specific words you say to them in the course of helping them with lactation. And those words matter. Research shows that new parents who receive encouragement about breastfeeding three times in the early days are 37 times more likely to still be breastfeeding at six weeks.
In this course, you will draw on the vast experience of Angela Love-Zaraka, BA, IBCLC, RLC, and Program Director at LER. Love-Zaranka has been helping lactating families for more than 30 years as a peer counselor and hospital and private practice IBCLC. Listen in as she mentors you on how to talk with families in a way that shares the skills and information they need while making them feel valued, heard, respected, and empowered. You’ll come away with:
- A template for providing effective trimester-based communication, including rich resources to share with parents
- The tools to use LOVE counseling, a simple approach that really works
- An understanding of how to use anticipatory guidance to obstacle-proof your clients on the most important challenges
- Skills for providing information instead of advice
- An understanding of what shared decision making really means and how to facilitate it
- Greater clarity on the issue of whether providing information about breastfeeding to expectant parents can make them feeling guilty if they don’t choose to breastfeed, and how to communicate about feeding choices
- And more.
Learn through Love-Zaranka’s clear explanations as well as many case scenarios where she shows you how to walk through effective communication on the most common issues you’ll encounter with clients, and finish with the opportunity to try some case scenarios yourself.
This Course Awards:
- 1 CME
- 1 L-CERP
- 1 Nursing Contact Hour