Mastering the Art of Virtual Lactation Support

Virtual lactation consultations are here to stay—but are yours as effective and stress-free as they could be? Robin Kaplan, M.Ed., IBCLC, shares the essential strategies and insights she’s developed through her work at the San Diego Breastfeeding Center. Whether you're new to virtual visits or want to refine your approach, this course offers a practical roadmap to success.

What you’ll learn:

• The unique benefits and ideal applications of virtual consultations
• How to set up an effective virtual workspace
• Strategies for preparing yourself and your client, including guiding them to create pre-visit videos to assess oral motor structure and function
• Technology tips: choosing the right platforms, and optimizing phone or computer use
• Clinical techniques for evaluating oral motor structure, latch, milk transfer, and more during virtual sessions
• How to build trust and connection through video with active listening and open-ended questions
• Curating a video library to educate clients on latch, positioning, and lactation tools

Put your skills to the test:
Apply what you’ve learned by tackling nine common challenges in virtual consultations, leaving you equipped with confidence and expertise for your next session.

Notice: Due to IBLCE® changes, CERP recognition and domains after December 31, 2025 might be slightly different from previously approved recognition.

Lactation Education Resources has been accepted by the International Board of Lactation Consultant Examiners® (IBLCE®) as a Preferred Provider for the listed Continuing Education Recognition Points (CERPs) programme. Determination of CERPs eligibility or CERPs Provider status does not imply IBLCE’s endorsement or assessment of education quality. As a Preferred Provider, Lactation Education Resources attests that it complies with the WHO Code and subsequent WHA resolutions.

Price: $24.00